Terms of service

Terms of Service – Krshn Fine Silver Jewellery

Welcome to Krshn. By accessing or using our website, services, or purchasing from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing any order.

1. General

Krshn specializes in fine silver jewellery crafted with precision and authenticity.

By using our website, you confirm that you are at least 18 years old or are accessing it under the supervision of a parent/guardian.

We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Products & Pricing

All jewellery pieces are made from authentic silver unless otherwise stated.

Product images are for reference purposes; minor variations in polish, finish, or detailing may occur due to handcrafted techniques.

Prices are subject to change without notice. The price applicable at the time of purchase will be honored.

3. Orders & Payments

Orders can be placed online through our official website.

We accept secure digital payment methods as available on our platform.

Krshn reserves the right to cancel or refuse any order at our discretion (e.g., due to stock unavailability, payment issues, or suspicious activity).

4. Shipping & Delivery

We strive to dispatch all orders within the specified timeline at checkout.

Delivery times may vary depending on your location and courier service availability.

Krshn is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

5. Returns, Replacements & Refunds

We accept returns/replacements only in cases of manufacturing defects, wrong items delivered, or damage during transit.

Requests must be raised within 5 days of delivery.

Refunds (where applicable) will be processed after quality inspection of the returned item.

Customized, engraved, or altered jewellery is not eligible for return/refund.

Full details can be found in our Return & Replacement Policy.

6. Customer Responsibilities

Customers must provide accurate shipping, billing, and contact details.

Jewellery must be cared for as per our provided care instructions to maintain longevity.

In case of replacement/return, customers must ensure timely cooperation with courier partners for pick-up.

7. Intellectual Property

All content on the Krshn website, including designs, images, text, logos, and graphics, is the intellectual property of Krshn and may not be copied, reproduced, or used without written conseNT.

8. Limitation of Liability

Krshn shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Our liability is limited strictly to the value of the product purchased.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Mumbai, Maharashtra.

10. Contact Us

For any queries regarding these Terms of Service, please contact us:
📞 Phone: 7738443783